AI automation · Perth, WA
AI that knows your business, and asks before anything that matters.
AI automation for Perth businesses that does real work, not just chat: an assistant that answers from your own records and does the job on screen, and AI helpers that take on the repetitive jobs and report back every day. Nothing that goes to a customer or touches money happens without your OK.
Example: a physio clinic asks who hasn’t paid; on the road, a text to a customer by voice.
More than an AI chatbot
More than a chatbot. It knows your business.
Most AI chatbots for business answer questions from a website. Ours lives inside your own system, so it answers from your real records: who hasn’t paid, what’s on tomorrow, which quotes have gone quiet.
Then it does the job on screen, by voice or by typing, the same way you would, and tells you what changed.
- Finds the right job, person or invoice
- Shows its plan before anything that matters
- Important actions can be undone
Example: a freight company asks the assistant to move a pickup and add hours, and it waits for an OK.
AI agents for your business
AI agents that work like good staff: briefed once, reporting daily.
We call them helpers. Give one a standing job in a sentence, like chasing invoices more than 14 days overdue every Monday. It works under a role, only sees what that role allows, and sends you a short report of what it did and what’s waiting for you.
- A name, a role and a sentence: that’s the set-up
- Works only where its role allows
- A daily report, with anything that matters waiting for you
Example: a wholesaler briefs a new helper in one sentence.
AI for customer help
Replies drafted from your own records and policies.
A support helper reads the message, checks the order and drafts a reply for you to send. A sales helper follows up the quotes that have gone quiet. You stay in charge of what goes out.
- Answers from your records, not the internet
- Replies wait for your OK, unless you say otherwise
Example: a grocer’s support helper finds the missing delivery and drafts the reply.
Hard stops
Clever, with limits you set.
The assistant and its helpers are useful because they’re careful. These are built in, not bolted on.
- Money waits for a personPayments, refunds and orders over your limit always need a human OK.
- Each role sees only its ownHelpers work under a role, with the same permissions as your staff.
- Nothing goes out unseenEmails and texts to customers wait for your OK, unless you’ve said otherwise.
- There’s an undoImportant actions can be undone, and the changes you ask for are reviewed before they take effect.
- Everything is written downWho did what, when, and on whose say-so, for every action.
- Your data isn’t training dataNever sold, never used to train anyone else’s AI. Ask for a copy any time.
Like any assistant, it can get things wrong. That’s why it shows its working, links the records it used, and asks before anything that matters.
AI consulting, the practical kind
Where could AI actually help your business?
Start with the free chat. We’ll walk through a normal week and point out the jobs AI could do well, the ones it shouldn’t touch, and what it would take, in plain English. No hype and no slide deck.
- In person around Perth, or by video
- Honest about what AI is good at, and what it isn’t
Questions Perth owners ask
AI automation in Perth: the plain answers.
- What’s the difference between an AI chatbot and an AI agent?
- A chatbot answers questions. An AI agent does work: it finds the records, makes the change on screen and tells you what it did. Ours does both, and asks before anything that goes to a customer or touches money.
- Is our data used to train AI?
- No. Your data is never sold and never used to train anyone else’s AI. You can ask for a copy of it any time.
- Which AI do you use?
- The assistant runs on Claude, by Anthropic. It works inside your own system, so it answers from your records, not from the internet.
- Can the AI make mistakes?
- Like any assistant, it can get things wrong. That’s why it shows its working, links the records it used, asks before anything that matters, and important actions can be undone.
- Can it work by voice?
- Yes. Talk to it or type to it, in the office or hands-free on the road, and it reads everything back before anything is sent.
- Do we need to be technical?
- No. You brief a helper the way you’d brief a staff member, in a sentence, and you ask for changes in plain words.
Tross in Perth
More of what we do for Perth businesses.
- Business automation in PerthBusiness automation for Perth businessesPerth business automation that takes the repetitive admin off your plate: follow-ups, reminders, details copied between apps and the weekly report. Built around how you already work, looked after from Perth.
- Custom software in PerthCustom software, built in Perth around how you workCustom software development for Perth and WA businesses: your quotes, jobs, stock, staff and invoices in one place, with an AI assistant built in. A written plan and price before any work starts.
- Software developers in PerthA Perth software company that looks after what it buildsA Perth software development company that plans, builds, tests and looks after your business software. You deal with the person who builds it, with the plan and price in writing first.
Or read how we work, see what we build, or read our articles.
Start with a free chat
What would you like to stop doing by hand?
Tell us in a few lines. Colin reads every message himself and will get back to you to set up a free chat. No cost, no obligation, no sales script.